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by Nigel Danson, Odyssey Interactive Ltd
If water was gushing out of the tap it would be a major problem and I would call a plumber right away; if I knew how to fix the tap, I'd do it myself. However, I just don't know where to start – so fixing it means taking a day off work to wait for a plumber. My shoulders slouch at the thought, I do nothing about it, and my tap continues to drip.
Intranets are exactly the same. If it is difficult to fix minor problems or make rapid changes, the chances are you won't act to make those changes and the Intranet will continue to plod along doing nothing for your organisation. This slow ‘death by a thousand cuts’ is the most common reason some intranets struggle to add the value their managers hoped for.
If your intranet is inflexible and doesn’t easily allow you to change content then you need to change. Interact Intranet version 4.0 has been design to allow non-technical users to easily update content on the intranet. This content takes many forms such as:

Screenshot of Interact Intranet's 'Easy add' content wizard.

Screenshot of the 'Interact Recommends'.