Odyssey Interactive are intranet experts and one of the UK’s longest established internet companies. Based in Manchester we specialise in providing the Europe’s No1 intranet software, Interact. We have been profitable every year since inception in 1996.
With over ten years intranet expertise Odyssey has build a reputation for both product excellence and outstanding customer support. Odyssey’s customers report tangible benefits resulting in considerable cost savings and rapid return on investment. Interact is used by over 150,000 people across all sectors - clients include HMV, Chelsea Football Club, Tyco ADT, Tradeteam DHL, Amicus, CLIC Sargent, Calor Gas as well as many public sector, NHS and social housing organisations.
We are customer focused
- Our philosophy is to work closely with our customers and to help them achieve their goals and objectives.
- We are committed to recognising and understanding our customers' needs and aspirations, in order to provide intranet solutions that will help them achieve cost savings and efficiency gains.
- We aim to provide our customers with consistently high standards of advice and service.
- We don't just install the software and leave you to it, we will help you with both the structure and content of your intranet, help you write good content which will help you avoid costly mistakes.
We provide a level of service and support that is second to none
- We provide an exceptional project management service that means that you can carry on running your business - save time and avoid risks by letting us do some of your thinking for you.
- We recognise that for an intranet to be truly successful it must evolve with our customers' changing needs and future requirements. Our intranet consultants hold regular reviews with you to ensure that your intranet will be an ongoing success.
- We run regular user groups when our customers can meet users from other organisations and share ideas with them.
- Our training consultants provide our customers with initial user training as well as ongoing consultancy to help our customers keep their intranets fresh and dynamic with support and advice on how to keep usage high, how to write successful content, how to structure content etc.
- Our technical support team is an integral part of our success. They are committed to providing the best support in the industry ensuring that customer questions are answered quickly and accurately.
- We have been developing and implementing successful intranets across a wide range of businesses, in both the private and public sectors, for over ten years. This means we have a wealth of knowledge that our customers can tap into.
- Odyssey has solid leadership, top-class talent, financial stability, mature processes and superior products. By the application of our skills, knowledge, expertise and practical experience, we aim to formulate the most appropriate and beneficial solution for our customers.
- Our customers are safe in the knowledge that they can depend and rely on our expert advice.
