american golf wanted an intranet that would enable them to communicate business-critical information promptly between their Retail Support Centre and regional stores allowing them to react to changing business priorities quickly.
Commenting on the choice of Interact intranet, Malcolm Payne, Management Information Manager with american golf said:
“Operating a multi site environment can prove to be a challenge when it comes to communicating and distributing key information such as special offers, promotions and marketing strategies. We looked at a number of intranet solutions and Interact offered the best fit for our requirements. It will give us the ability to communicate with branch staff quickly which is crucial to our success.
“We are looking forward to working with Odyssey on the intranet project; they have established a solid reputation in the retail sector due to their easy to use, user-centric Interact solution”
Interact supports a new sub-licence model, which offers a great advantage to retail organisations. These licenses can be assigned to users instead of the existing type of full licence. Importantly, a user with a sub-licence still has access to all the features of Interact. They can access any documents, have their own profile, can fill in forms, and can even be given permission to edit documents if appropriate. This addresses the needs of retail organisations that want to engage and involve all staff, whether they are head-office based or not.
A key benefit of the sub-licence model is that the responsibility of creating, managing and removing users on sub-licences can be taken away from central intranet administrators. For example, a store manager can be given the ability to maintain the staff working at their particular store.
“We are delighted to have added this successful brand to our retail client portfolio” said Nigel Danson, MD at Odyssey Interactive, “and we are looking forward to working with american golf and delivering a successful, easy to manage intranet platform that will provide them with improved internal communication”
About Interact Intranet
Interact is a versatile, fully secure Intranet which can be quickly and easily updated by non-technical users. It seamlessly integrates with other IT applications providing a single one-stop portal for business processes and information such as staff details, news and procedures. The core software comprises a sophisticated range of built-in applications and contains all the features you need for a powerful and flexible strategic intranet which promotes collaboration and communication. A range of sophisticated additional plug-in business software is available to suit key business processes.
The latest version of the software, Interact 4, has been developed to take advantage of the latest technologies as used by websites like Facebook and Amazon. Its unique Intelligence Store logs information such as browsing routes, search entries, documents ratings and hits and uses this information to promote content to users. It automatically creates links to other information such as articles, discussions, events and people so that each piece of information is not isolated, but is part of a greater whole – the intranet information store. The more the intranet is used and the more content is added the more powerful and effective it becomes.
About Odyssey Interactive
Founded in 1996, Odyssey Interactive Ltd is one of the UK’s longest established web development companies. Based in Altrincham, Cheshire, the company specialises in providing the UK’s leading out-of-the box intranet solution, Interact.
With over a decade of experience Odyssey has built a solid reputation for both product excellence and outstanding customer service. Organisations using Interact report improved efficiency, greater productivity, increased staff commitment, better decision-making and cost savings. Interact is used by over 150,000 people across a diverse range of clients in both the private and public sectors including HMV, Waterstone’s, Chelsea Football Club, Tyco ADT, Tradeteam DHL, Amicus, CLIC Sargent, Calor as well as NHS and social housing organisations.
