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| Key features of Interact for Leisure, Entertainment and Retail companies |
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Leisure, Entertainment and Retail companies are usually characterised by a dispersed workforce which handle large volumes of enquiries and transactions on a daily basis. They typically operate in a highly competitive marketplace where customer service is key.
Intranets can provide vast benefits for Leisure, Entertainment and Retail companies. For example:
• Empower customer facing and helpline staff with all the information they require at their fingertips by using the intranet search. This allows them to answer client queries more efficiently and effectively.
• Ensure all your latest promotions have been read by employees by using a ‘mandatory read’ facility. This will enable you to increase your sales.
• Improve employee knowledge and procedures with a ’ How To’ section. This reduces the risk of employees miss selling services or products.
• Effectively advertise and promote internal vacancies to the staff, reducing recruiting costs.
Use Interact 4.0 to help connect remote workers to the organisation, enhance communication and distribute accurate information effortlessly.
Interact 4, widely known as the easiest to use and the latest in intranet software technology, comes with 100s of standard features and a range of optional plug in business software modules. It enables organisations to communicate, collaborate and move all paper based process online to maximise operational efficiency.
To find out more about what benefits Interact Intranet can bring to your organisation please call us on 0161 927 3222 or request a brochure here.
A Selection of Leisure, Entertainment & Retail Clients
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Waterstones |
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West Ham United FC "Interact will help staff retrieve information quickly due to its powerful and profiled search facility. Our current set up means staff spending lots of time looking for documents such as forms, policies and procedures. This can now be done in a matter of seconds rather than minutes, sometimes hours, enabling staff to focus on more important areas of the business and increase productivity" Peter Longley, Intranet Project Manager at West Ham United |
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HMV Martin Ward, Intranet Project Manager at HMV |
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Universal Publishing Production Music "Interact provides us with the perfect solution for our requirements; we needed a system that could be accessed by our staff across the world, could be deployed quickly and be easily updated by non technical users. Interact will be a critical tool in creating a collaborative working environment for our users." Stephen Cole, Managing Director at Universal Publishing Production Music |
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Fast Track Magnus Leask, IT Director at Fast Track Events |
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